How Botimum Uses GenAI to Enhance Poll Creation

Botimum leverages cutting-edge Generative AI (GenAI) technology to streamline and enhance workflow automation. One of the most powerful uses of GenAI within Botimum is the ability to generate polls directly from Slack messages. This feature helps teams quickly convert discussions or ideas into actionable polls, saving time and boosting productivity.

In this article, we’ll walk through how Botimum uses GenAI to generate polls, how Slack messages are processed by the GenAI provider, and what measures are in place to keep your data safe.

Using GenAI to Generate Polls from Slack Messages

Botimum’s GenAI integration allows you to create polls in seconds. Here’s how it works:

• Message: Simply select a message in Slack that contains a question or discussion that you want to convert into a poll. Tap on the overflow icon (⋮) to access Slack message menu.

• Poll Generation: Botimum uses GenAI to analyze the content of the message, identifying the core question and potential answers, and then automatically generates a poll.
• Customization: After the poll is created, you have the option to tweak it. You can modify the question, add or remove options, or adjust the settings before sending it out to the team.

This functionality helps to quickly gather input from the team based on ongoing discussions, making decision-making more agile and efficient.

How Slack Messages Are Shared with GenAI Providers

To enable poll generation, the selected Slack messages must be shared with Botimum’s GenAI provider for analysis. Here’s how this process works:

• Data Transmission: When you select a message for poll generation, Botimum securely transmits the content of the message to the GenAI provider. Only the selected text is shared—no other Slack messages or private conversations are sent.
• Limited Scope: The GenAI provider processes the message content purely for the purpose of creating the poll. Once the poll is generated, no further analysis of the message is conducted, and the message is not stored by the provider.

Keeping Your Data Safe

Botimum places a high priority on the privacy and security of your data. To ensure your information is protected, we’ve implemented the following safety measures:

1. Data Encryption: All data shared between Slack and the GenAI provider is encrypted in transit using industry-standard encryption protocols. This ensures that your message content is secure from interception during the transmission process.

2. Minimal Data Sharing: Botimum only shares the necessary content (i.e., the specific message text selected for poll generation) with the GenAI provider. We do not share any other Slack data, user information, or private conversations.

3. Provider Compliance: We work with GenAI providers who adhere to strict data privacy and security standards. They are required to follow best practices for data protection and are fully compliant with regulations such as GDPR and CCPA.

4. Data Retention: Messages processed by GenAI are not stored after the poll is generated. This ensures that no residual data remains accessible after the completion of the task.

Best Practices for Using GenAI in Botimum

To maintain the highest level of security while benefiting from GenAI features, here are a few recommended best practices:

• Select Poll-Relevant Messages: Only share messages that are directly related to the poll you want to generate. Avoid selecting sensitive or confidential information.

• Stay Informed: Keep your team informed about how GenAI works and what data is shared. This will help ensure everyone is comfortable using the tool.

• Monitor Poll Usage: Regularly review the polls generated by GenAI to ensure they meet your team’s needs and align with your internal privacy policies.

Disclaimer: Potential for Inaccurate Responses with GenAI

While Botimum’s GenAI streamlines workflows, it may sometimes generate inaccurate or incomplete responses. GenAI’s outputs are based on patterns, so it might misinterpret the context or produce unintended poll options.

• Poll Misinterpretation: AI-generated polls may occasionally misrepresent the intent of a Slack message. Always review and adjust polls before sharing.
• Limited Context: GenAI doesn’t fully understand your team's culture or goals, so some responses may lack nuance.
• Human Oversight: AI suggestions should always be checked by a team member for accuracy, especially when critical decisions are involved.

Though GenAI continues to improve, human judgment is crucial to ensure the best outcomes.